ONLINE TICKETS FAQ'S

• How does the E-Ticketing process work?

  After selecting your desired items and adding them to your cart you will reach the checkout page. Make sure to use a correct email address as this is the email we will use. You will then receive two emails - the first is your receipt and the second will be an email with a link to print your tickets. You will need a PDF reader to open and print your tickets.

• Are there any hidden fees or print at home charges?

  No, there will not be any hidden fees in your order as Ripley’s does not believe in charging print at home fees, "convenience fees", or any other fees that other e-ticket sites add to orders.

• Is your site safe and secure with my credit card?

  Yes, all Ripley's e-ticket sites meet all current credit card compliancy requirements as well as being encrypted by the #1 SSL encryption company VeriSign.

• How long are the tickets good for?

  All tickets purchased are good for one year from the date the of purchase.

• Didn't receive tickets or printing issue?

  What if I can't print my tickets, didn't receive the email, or I need to pick up my tickets at the ticket counter? If you did not receive the email, please call us and we will forward your email as quickly as possible. If you are not able to print your tickets, please stop by the ticket booth and we will gladly print your tickets out.

• Are taxes included in the prices shown on the main page?

  No, taxes will be added to the order when items are added to the cart. All required state and city taxes will be clearly displayed in your cart.